Have you needed to set Dentrix alerts to a specific portion of the patient population? Dentrix only allows per-person alerts to be set, so there is no way to natively set a large number of alerts to a target set of patients. However with the instructions below, one can set a group of alerts with limited difficulty!
In our office we want to use the email information for each patient more and more. The problem is that at least half of the patients have not supplied this information. We tried to simply look for this information as each patient was in our office, but it is too difficult to remember to check. Therefore we want to set up a patient alert for each of the patients with no email. To do this I set up a Dentrix alert in each chart with a blank email field. Now whenever a staff member opens an appointment card or chart for one of these people, they will know to ask the patient for their email address.
Dentrix requires that these alerts be set on a patient-by-patient basis. So we will have to perform a query, then use AutoHotkey to open each patient’s Family File and set the alert. For our run, it took the machine about 10 seconds per patient to set the alerts, so the entire process only took a couple of hours. This isn’t the most straightforward activity, but it eventually saves the time it would take to either manually enter each patient’s alert or to hunt for this information when they are in the office (if you even remember to look for it).